Management Platform
Mobile App
Web App
Koloni Overview
The Koloni locker management platform is a cloud-based system that simplifies the management of shared assets and smart lockers. It offers businesses and communities tools like a centralized dashboard, flexible access control, customizable workflows, detailed reporting, easy reservations, personalized notifications, and a user-friendly interface. Scalable and adaptable, it enhances operational efficiency, optimizes resource usage, and improves the user experience across various industries.
Modes
Delivery
Koloni’s delivery mode offers a secure, streamlined solution for last-mile delivery, transforming smart lockers into efficient and reliable pickup points. With customizable workflows, robust security, and an intuitive user experience via kiosk or mobile app. Koloni’s delivery mode optimizes delivery operations, improves efficiency, and provides a scalable solution tailored to meet the needs of organizations of any size.
Uses: Parcel/post, delivery services, mailrooms, order pick-ups.
Asset
Koloni’s asset mode streamlines the management and sharing of assets through its smart locker platform. It enables secure storage, easy reservations, and controlled access to shared resources like tools, equipment, and devices. With features such as cloud-based tracking, customizable workflows, and automated notifications. Koloni’s asset mode enhances efficiency, reduces loss, and ensures assets are accessible when needed.
Uses: Warehouses, gyms, distribution centers, product rental businesses
Storage
Koloni’s storage flow simplifies secure, temporary storage with its smart locker platform. It enables users to store personal items, packages, or equipment with ease. The process features seamless access via kiosk or mobile app, cloud-based tracking for administrators, and automated notifications for users.
Uses: Gyms, bus/train stations, airports, hotels, public areas
Vending
Koloni’s Vending Mode transforms smart lockers into automated vending solutions. This system enables secure and efficient dispensing of products, tools, or equipment through seamless access methods such as kiosks or mobile apps. With features like cloud-based inventory tracking, payment integration, and customizable workflows, it ensures convenience for users and operational efficiency for administrators. It optimizes resource distribution while enhancing customer experience across industries.
Uses: Warehouse, stores, educational facilities, small businesses
Service
Koloni’s Service Flow streamlines the process of managing and delivering services through its smart locker platform. It enables secure and efficient service interactions, such as equipment maintenance, repairs, or drop-off and pick-up workflows. Features include seamless access, cloud-based tracking, automated notifications, and customizable workflows to adapt to specific needs. Service flow enhances operational efficiency, reduces downtime, and provides a scalable, for managing service-related processes across industries.
Uses: IT repairs, Laundry,
Management Platform
Analytics
Dashboard
Koloni’s lockerOS dashboard is a comprehensive, user-friendly interface designed to provide interactive and real-time data about transactions, locations, lockers, earnings. These metrics are useful in monitoring the performance of lockers and staying up to date on all user interactions. These metrics can be filtered by date range, organization, and location to see the desired data.
Reporting
The reporting feature allows you to monitor locker performance with customizable reports, enabling data-driven decisions. Data can be exported and downloaded in graphs and tables. These reports can also be scheduled for automatic generation and sent/exported to the admin.
Pricing
Pricing set-up
Koloni is partnered with Stripe, a leading payment processing platform that provides businesses with tools to accept online payments, manage transactions, and handle other financial operations.
Pay-per
Pay-per is the page to set up the payment model for the business. Payments can be set to pay-per use, time-based payment, weight-based payment. The price can also be prorated to better suit customer needs. Multiple payment models can be created for different products and uses cases.
Subscription
The subscription payment method is a pricing model where users pay a recurring fee at regular intervals (e.g., monthly, quarterly, or annually) to access a product or service. Multiple subscription models can be created and used simultaneously.
Promo codes
Promotional codes can also be created to generate business and show appreciation. Admin can create a unique code and set parameters like discount type (e.g. fixed or percentage), amount, start and end date.
Places
Locations
Locations is a section that allows administrators to add and manage their installed locker units. Administrators can view the details like name, total devices, address, image and unique qr code. Numerous locations can be created. They can be different physical addresses (Chicago, LA, Dallas) and/or multiple locker towers in the same location (Chicago warehouseA, Chicago warehouseB).
Locker Wall
Locker Wall is the visual representation of the locker unit that enables administrators to view available, under maintenance, reserved, and unassigned lockers.
Doors
Sizes
The sizes section labels and describes the dimensions of the locker door. The dimensions include the width, depth, and height of the locker compartments. Each size can be given a unique name and image to fit the use case and organization.
Devices
The Devices section is the real-time data about all locker doors. In this section you can add, edit, and delete a device (device is the individual locker compartments). The device information available on this page is the name, locker number, assigned location, size, hardware type, status, state, assigned mode, assigned product, access control, unique qr code, and maintenance.
Hardware type: shows the lock manufacturer, each integrated locking mechanism company has unique identifiers.
Status: shows if the particular locker is available, reserved or under maintenance.
State: Through real-time updates shows the state of the door as locked or open.
Access control: option to restrict the access to a particular locker by user or groups.
Mode: Delivery, Asset, Storage, Vending, and Service.
Maintenance: The locker put under maintenance is temporarily unavailable to be used until the admin clears the maintenance status.
Products
Inventory
The inventory is the list of all products/items available for the users to rent in the asset mode or buy in the vending mode. The product can be assigned a serial number, ID/SKU, price, description and assigned to a product group.
Products Groups
The product group is a category of products created for better organization and allocation. A product group can be a name for similar products (e.g. laptops, which can be assigned to all laptops added in the inventory) or a category of products (e.g. electronics, which can include phones, tablets, laptops, and scanners). In product groups there are features like activating charging time, auto repair, and product return.
Activate charging time: if enabled it puts the locker into maintenance after a product that needs charging is returned for the amount of time desired.
Auto Repair: if enabled the locker is automatically put under maintenance after a set number of transactions.
Product return: option to return products of the same group to the same locker it was rented from or return to any locker of the same size at the same location.
Conditions
Conditions is a feature built to receive feedback from users about the product to ensure the products are well maintained and functioning while also providing a method to automatically report issues and put lockers into maintenance.
People
Users
Users are the end users (employees, customers, students, residents, etc) who will interact with the kiosk and/or mobile apps to access and use the lockers. Depending on the workflow and mode selected the users will be preloading onto the management software or verify themselves using an OTP. Phone or email is required for a user. User PIN codes can be created by the admin for secure access. The users can be assigned to user groups for restricted access.
Groups
User groups are a great way to organize the user base into different groups to manage access. The groups can be staff, students, managers, employees, departments, etc. Assigning users to groups makes it an easier way to manage access control.
Team Members
Team members are the administrators of the locker like owner, operator and managers. The admins are individuals who have a login to the management platform. Admin, member, and viewer are three roles team members can be assigned. Admin has full-range of management controls, members have limited abilities, and viewers can simply view the management platform. Team members must create an admin PIN code to login to the kiosk app and to access the kiosk settings. Any reported issue will also be sent to the assigned admin.
Events
Transactions
The transactions page is the on stop shop for all transaction related information like invoice id, order id, action button, user name, user phone, user email, device name, locker number, location, mode, status, start date, end date, duration, refund, amount, unique qr code, verification image, and transaction end option.
Status: User pickup means transaction is delivered and waiting retrieval, finished means transaction is complete, cancelled means the transaction was cancelled by an admin, and expired means the package has surpassed the set time limit.
Reservations
This feature allows users to reserve lockers or shared assets in advance, streamlining the process of accessing resources and enhancing the user experience. Key aspects like advance reservations, seamless user access, real-time availability, customizable workflows, notifications, administrative tools, and integration capabilities optimize convenience, efficiency, scalability, and enhance the overall user experience. Reservations can be made by an admin through the management platform or by a user using a webpage. Koloni’s integration capabilities enable it to synchronize with large parcel delivery companies and develop a locker network.
Subscribers
Koloni’s subscribers feature refers to the functionality that enables businesses and communities to manage users or members who access its smart locker and shared asset services. This feature is particularly useful for organizations that operate on a recurring use or subscription model. There is a one time or recurring model with billing period, subscription type (unlimited, limited, fixed and percentage), subscription value, charge amount, and duration parameters to choose. Subscriptions can also be assigned to a location.
Issues
Koloni’s Issues feature is designed to streamline the reporting, tracking, and ]resolution of problems related to its smart locker systems or shared assets. This feature enables administrators and users to address operational challenges quickly, ensuring smooth functionality and improved user satisfaction. Issues can be reported by the users using kiosks and web apps. Created issues will create a report and notify the location admin. The issues are handled using the “pending”, “in progress”, and “resolved” status.
Notifications
Koloni’s notifications feature ensures smooth communication between users and the locker system, enhancing convenience, security, and user satisfaction. Notifications are timely, customizable, and tailored to the specific use case. Notifications can be sent for package delivery, pickup, access alerts, reminders, deadlines.
Multi-Tenant
Koloni’s multi-tenant feature allows the organization owner to build a network of other organizations below them. This enables the customers of an OEM or reseller to have their own environment of management platform.