Q: What is Asset Mode in Koloni Lockers OS?
A: Asset Mode manages the secure storage, sharing, and tracking of tools, equipment, or devices through lockers. It reduces loss, ensures accountability, and improves resource availability.
Q: Who typically uses Asset Mode?
A: Warehouses, gyms, universities, IT departments, distribution centers, rental businesses, and organizations with shared equipment.
Q: How do I enable Asset Mode for lockers?
A: In the management platform, go to Devices and assign lockers or compartments to “Asset” mode.
Q: Can Asset Mode run alongside other modes?
A: Yes. Locker compartments can be split across Delivery, Storage, Vending, or Service modes.
Q: What kinds of items can be managed in Asset Mode?
A: Laptops, tablets, scanners, gym equipment, tools, cameras, and other shared or rentable items.
Q: How are assets tracked in the system?
A: Each item is entered into inventory with ID, SKU, serial number, price (if rented), description, and assigned product group.
Q: What are product groups used for in Asset Mode?
A: Groups organize similar items (e.g., “Laptops” or “Electronics”) and allow admins to apply rules like charging time, auto-repair cycles, or return options.
Q: How does “charging time” work?
A: When enabled, lockers holding rechargeable devices automatically go into maintenance until the item is recharged.
Q: What is the “auto-repair” feature?
A: Lockers can be automatically placed into maintenance after a set number of transactions, ensuring items are inspected or serviced.
Q: How do users access assets?
A: Users authenticate with user PIN, user QR code, or RFID. Admins can preload users and assign access by group.
Q: Can assets be reserved in advance?
A: Yes. Reservations can be made by admins or users via web app, ensuring resources are available when needed.
Q: How do users return assets?
A: Items can be returned to the same locker or to any compatible locker in the same location, depending on admin settings, by scanning product QR code.
Q: Can admins restrict asset access by group?
A: Yes. Assets can be assigned to specific user groups (e.g., IT staff only, employees vs. contractors).
Q: How are conditions of returned assets checked?
A: The “Conditions” feature lets users provide feedback (e.g., damaged, not working), automatically triggering maintenance if issues are reported.
Q: What happens if an asset isn’t returned on time?
A: The locker is flagged as expired, notifications are sent, and admins can follow up or charge penalties depending on setup.
Q: How are asset transactions tracked?
A: The system logs user details, locker number, timestamps, duration, item info, payment (if applicable), and return status.
Q: Can Asset Mode support rental pricing?
A: Yes. Pay-per-use, time-based billing, or subscriptions can be applied. Stripe processes all payments.
Q: How are issues with assets reported?
A: Users can report problems during return or via kiosk/web. Reports are logged with statuses (Pending, In Progress, Resolved).
Q: Can admins override lockers in Asset Mode?
A: Yes. Admins can remotely open lockers and cancel rentals.
Q: How does Asset Mode help reduce loss?
A: By requiring user verification, logging every transaction, and applying group-based access, Asset Mode ensures accountability and prevents unauthorized use.